Comments on: Bright House essentially removed features—not added

By: Lee Bennett

Lee Bennett — Sat, 02 May 2009 20:43:53 +0000

Sounds like BH either gave you the wrong remote for your particular cable box, or the one you have was incorrectly programmed. The remote really doesn’t even factor on my list of gripes.

By: Linda Hall

Linda Hall — Sat, 02 May 2009 12:30:05 +0000

I just started with BH a month ago, and have many problems. One is I can’t program my favorite channels into the remote, my ABC do nothing at all. The only thing I can do with this remote is turn my TV, and cable box off and on. I can use the last channel button, but with my old generic remote I could go to 4 channels, not two. I hate this remote controller, it is big, and clumbsy, and almost totally useless.

By: Lee Bennett

Lee Bennett — Thu, 16 Oct 2008 02:40:02 +0000

You may be right on that…but I never used that feature. I just record the name of a show as a series and tell it to get all episodes, new and old. Then every couple of days, I looked through the upcoming schedule and turned off the recording for any that I recognized that I had already seen.

I guess I’m lucky. It was said that customers would lose which channels they had set as favorites and that series recording settings would be lost, and that didn’t happen to me…

At least, mostly not. I’m almost positive I had Time Warp (and other shows) saved in my series list, and they were gone.

By: Sacha

Sacha — Thu, 16 Oct 2008 02:09:26 +0000

Not sure if it is lost in yours or not, as I lost ALL of these settings when I went to the HD DVR. One additional thing I lost was

The ability to define a specific time or single chanel to always record a show. For example, some shows don’t easily identify new versus repeats, but the new shows always come on at X time, so those were the ones I recorded. Now, I’m forced to schedule all.

I think there are more, but I can’t think of any right now.